In order to deliver your orders safely, a number of our partners have introduced a minimal contact or contactless delivery service. By doing so both our customers and our delivery partners are kept safe.
AN Post will try to deliver all items, but if your business or home is not accessible, we’ll hold the item free of charge in the local Delivery Service Unit for collection.
Please check the documentation here here to find out what you will need to do to collect mail at a Delivery Service Unit.
Additionally AN Post have introduced some other changes to take account of the impact of Covid-19:
- Their postal delivery staff will not hand their scanner to you as the customer for a signature.
- The delivery postperson can sign on your behalf, in your presence, for all mails and parcel items that need a signature
DHL are offering a non-contact alternative to any customer who does not wish to sign via the scanner screen. This contactless service makes use of a feature in the courier’s scanners to capture a photo of the shipment at the delivery location. By doing so DHL are able to deliver your items with the requirement of a signature. To further assist receivers who do not wish to sign on scanners or on paper due to social distancing, DHL will temporarily enable Signature Release for all customers shipments on their On Demand Delivery platform.
In addition, hand and scanner sanitization is performed before and after each customer interaction (Shipment Delivery or Pick-Up).